Frequently Asked Questions

We primarily cover Shrewsbury, Telford, Ludlow, Market Drayton, and the entire Shropshire region. For larger commercial contracts, we may travel further afield.

Yes, we provide free, no-obligation quotes for all residential and commercial projects after a site survey.

Absolutely. We hold comprehensive Public Liability and Employers' Liability insurance to protect your property and our team.

Yes, we can provide references from previous satisfied clients upon request.

Typically, we require a deposit to book the slot, with stage payments for larger projects. Final payment is due upon satisfactory completion.

Smarter Build & Maintenance Ltd has been established for several years, with our core team having decades of combined experience in the trade.

Yes, all our structural work and installations come with a workmanship guarantee, in addition to manufacturer warranties on materials.

You will have a dedicated project manager who will be your single point of contact throughout the build.

Not always. Many extensions fall under Permitted Development rights. We can advise you on this and handle planning applications if needed.

A standard kitchen refit usually takes 2-3 weeks, depending on the complexity of plumbing and electrical work required.

Yes, we ensure all work complies with current Building Regulations and liaise with inspectors on your behalf.

Yes, we offer a design service to help maximize space and select the right fixtures for your budget.

We need to check the head height (typically 2.2m min) and roof structure. We offer free feasibility checks.

Often it's lack of tanking or poor ventilation. We specialize in basement waterproofing systems to cure this.

We can source a wide range of timbers and laminates to match or complement existing floors.

Yes, we supply and fit bespoke timber and glass staircases.

Yes, we understand businesses need to operate, so we can schedule noisy work for evenings or weekends.

PPM is scheduled servicing of your building's assets (HVAC, electrics, etc.) to prevent breakdown and ensure compliance.

Yes, we install glass, stud, and demountable partitions to create meeting rooms and offices.

Yes, we are fully VAT registered.

Yes, our qualified electricians conduct Electrical Installation Condition Reports for commercial properties.

Yes, our staff are DBS checked where necessary for work in educational settings.

We work with retail, office, industrial, healthcare, and education sectors.